UPCOMING CHANGES TO

FLASH COFFEE

LOYALTY PROGRAM

IN 2024

UPCOMING CHANGES TO

FLASH COFFEE

LOYALTY PROGRAM

IN 2024

Starting January 15, 2024, Flash's Loyalty Program is getting some updates to enhance your experience with us.

Starting January 15, 2024, Flash's Loyalty Program is getting some updates to enhance your experience with us.

WHAT ARE THE CHANGES?

Gold Rush!

It is now faster and easier for you to hit Gold! You now just need 350K points (down from 500K) points to unlock all the best benefits.

6 months Tier Cycle

Silver and Gold members will enjoy a boost to their points for 6 months. You can stay on the tier if you achieve the same amount of points within the 6 months period.

Immediate Upgrades and Points Rollover!

All customers who are already on their way to hitting Gold (350K and above) will instantly upgrade to Gold by 15th Jan. In addition, all points accumulated in 2023 will roll over to 2024.

CHECK OUT ALL THE BENEFITS YOU GET AS A MEMBER

CHECK OUT ALL THE BENEFITS YOU GET AS A MEMBER

Normal Points Earn Rate

X1 Flash and Loyalty Points on your purchases

BUY 10, Get 1 FREE

Use Flash Points to redeem for 1 free drink for every 10 that you buy!

Unlocked Upon Registration

This tier is automatically unlocked for you when you register an account with us on Flash Coffee App!

Faster Earn Rate

X1.5 Flash and Loyalty Points on your purchases

BUY 7, Get 1 FREE

Use Flash Points to redeem for 1 free drink for every 7 that you buy!

2 Monthly Surprise Voucher

Get 2 surprise drink voucher every month!

+100K Loyalty Points from Bronze to Unlock

This tier is unlocked for 6 months when you accumulate 100K Loyalty points after unlocking Bronze tier!

+100K Loyalty Points to Extend

This tier is unlocked for further 6 months when you accumulate another 100K points while on Silver!

Supercharged Earn Rate

X2 Flash and Loyalty Points on your purchases

BUY 5, Get 1 FREE

Use Flash Points to redeem for 1 free drink for every 5 that you buy!

3 Monthly Surprise Vouchers

Get 3 surprise drink voucher every month!

+250K Loyalty Points from Silver to Unlock

This tier is unlocked for 6 months when you accumulate additional 250K Loyalty points after unlocking Silver tier!

+250K Loyalty Points to Extend

This tier is unlocked for further 6 months when you accumulate another 250K points while on Gold!

FAQs YOU NEED TO KNOW

How can I upgrade my tier and rewards to Silver or Gold?

How can I upgrade my tier and rewards to Silver or Gold?

Achieve Silver rewards with earning just 100,000 points within the 6 month period. Once you’re there, you have again 6 months and are only 250,000 points away from the Gold rewards! Unlock more rewards and benefits with every upgrade!

Every transaction and every item counts. Simply transact through the Flash App to enjoy the rewards waiting for you.

Does my tier status expire?

Does my tier status expire?

Yes, but we’ve made sure that the expiry date is always in your favor. Your tier rewards are valid for 6 months from the qualification date and until the end of the month (“validity period”)!

For example: you have unlocked Gold tier on 10 April, your tier will only expire on 31 Oct. We always make sure to give you more!

How many points do I need to keep enjoying my tier benefits?

How many points do I need to keep enjoying my tier benefits?

To keep enjoying Silver rewards, you will need to accumulate 100,000 new points and to maintain Gold rewards, you will need to accumulate 250,000 new points within the validity period respectively.

With the accelerated earn rate, it becomes easier to maintain your tiers. But wait, there’s more! Each time you reach the thresholds, the new validity period starts from the latest end date.

For example: your Gold rewards expire on 31 July, and you have accumulated another 250,000 points by 20 June. Your Gold rewards will be extended for another 6 months starting from 1 Aug. It just keeps getting extended infinitely! Enjoy the best rewards with your Gold status with ease!

Will my tier be downgraded?

Will my tier be downgraded?

We want you to keep benefiting from us, and enjoy our rewards for as long as possible - even when your tier is downgraded.

If you have not accumulated sufficient points to maintain your tier, your tier will be downgraded - but only by one level at a time! This means if you have Gold tier, after validity period you will be placed to Silver tier even if you do not have sufficient points.

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